Last updated: July 11, 2025
At Printmatesetup.com, we believe in transparency and making things easy for our clients. Here are some common questions we get about our digital marketing and website design services.
đź“Ś General
Q: What services do you offer?
A: We specialize in digital marketing (SEO, social media marketing, PPC campaigns, email marketing) and professional website design & development. We also provide ongoing maintenance and branding support.
Q: Who do you work with?
A: We work with startups, small businesses, and established brands across various industries — both locally and globally.
đź’» Website Design
Q: How long does it take to design a website?
A: It depends on the scope. A basic website might take 2-3 weeks. A larger, custom project could take 4-8 weeks. We’ll give you a clear timeline once we understand your needs.
Q: Will my website be mobile-friendly?
A: Absolutely! Every site we build is responsive and designed to look great on smartphones, tablets, and desktops.
Q: Can I update the website myself after it’s built?
A: Yes. We typically build on user-friendly platforms (like WordPress) and can show you how to make basic edits. We also offer maintenance plans if you’d like us to handle updates.
🚀 Digital Marketing
Q: How long before I see results from SEO or marketing?
A: SEO is a long-term investment and usually takes 3-6 months to start seeing solid improvements. Paid ads (like Google Ads) can drive traffic almost immediately.
Q: Do you manage social media accounts?
A: Yes! We offer social media strategy, content creation, and full account management.
đź’° Payments & Policies
Q: How do payments work?
A: We usually require a deposit to start, with the remaining balance due on completion or in milestones, depending on the project size.
Q: Do you offer refunds?
A: Because we provide custom digital services, refunds are generally not available once work has begun. But we always aim to make sure you’re happy with the final result. (See our Refund & Returns Policy for full details.)
🤝 Support
Q: What if I need help after the project is finished?
A: We offer ongoing maintenance packages and are always here to help with updates, security checks, or additional marketing needs.
Q: How can I get started?
A: Simply Contact us. We’ll schedule a free consultation to discuss your goals.
❓ Didn’t find your question?
No problem! Just reach out — we’re happy to answer any questions.